At First Copy Sunglasses, we’re dedicated to providing high-quality products and an exceptional shopping experience. However, we understand that sometimes errors can occur. If you receive a damaged, wrong, or missing item, we offer returns and refunds under the following conditions:
Key Requirements:
– Contact us within 2 days of receiving your order
– Provide a complete 360-degree unboxing video showing the issue
– Return the parcel in its original condition
Important Notes:
– No returns or refunds for personal dislikes
– Customers are responsible for shipping costs in case of an exchange
– No refund for RTO (Return to Origin) cases
– Slight color variations due to digital photography or monitor settings are not considered defects
– Minor issues like loose threads or removable stains are not considered damage
Contact Us:
If you have any issues or questions, please reach out to our customer support on WhatsApp at +91 91576 27753 or click the link to connect. We appreciate your understanding and cooperation. Happy shopping with First Copy Sunglasses!